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Medela Canada Rental Agreement

Baby Experts is required by Medela to have customers complete the Medela Rental Contract before or at the time of unit rental. All information is confidential, secure, and is deleted after the unit is returned in satisfactory condition.

As the Lessee, I have presented a credit card for payment and understand that a monthly fee of $99.99 (+GST) will be charged for each month the equipment is leased in addition to a daily late fee of $5.99 (+GST) that will be charged for each day not covered by the monthly fee. For the purpose of this Agreement a month is equal to any consecutive 30 day period. I understand that all charges including cleaning, loss, damage, repair and associated administration fees will be billed to the credit card and my signature below will be considered to have been made on the applicable credit card voucher. Lessee and Rental Station agree with the Rental Conditions “TERMS OF AGREEMENT” printed below


TERMS OF AGREEMENT

This Agreement for the property of a Medela® product and carrying case (“equipment”) is made between the Rental Station and the Lessee identified at the top.

  1. The equipment remains the property of Medela Canada Inc., Mississauga, ON. Lessee has no rights to such equipment except as expressed in this Agreement.

  2. Lessee may purchase an accessory kit. The kit becomes the property of the Lessee.

  3. Lessee agrees to pay the rental fees in accordance with the fee structure established shown under the rental payment plan. The rental fee is due in advance.

  4. The rental rates for the equipment do not include any applicable sales or use tax.

  5. Lessee shall leave a security deposit with the Rental Station.

  6. Lessee agrees to inform the Rental Station of any changes of address.

  7. Lessee agrees not to move the equipment out of this province without the consent of the Rental Station.

  8. Lessee agrees to allow no person other than the Lessee to use the equipment provided.

  9. Lessee agrees to return the equipment in clean condition. If the equipment is not clean, Lessee agrees to pay Rental Station a minimum cleaning fee of $40.00.

  10. Lessee agrees to return the equipment in good repair. If the equipment is not in good repair, Lessee agrees to pay the Rental Station a minimum charge of $50.00.

  11. This Agreement shall be construed under the laws of the province where the Rental Station is located.

  12. The Lessee shall be responsible for all legal fees and all other costs involved in collection of overdue amounts and/or the recovery of the equipment and/or the cost of replacing lost equipment.

  13. The Rental Station has the right to cancel this Agreement at any time with three days notice.

  14. 14. Lessee agrees to allow the Rental Station, Medela Canada Inc. or any agency involved in collection of overdue amounts and/or equipment to obtain a credit report on Lessee.

  15. Lessee acknowledges that Medela has the right to pursue the lessee directly for recovery of equipment, including for the value of the Symphony breast pump as outlined in the current Medela Canada Inc. Rental Retail Price List, or for damages, inclusive of recover costs, as if it were a party to this agreement.

  16. Lessee acknowledges that rental station is permitted to charge to the credit card of the lessee the value of any lost, damaged or non-returned equipment.

  17. Lessee acknowledges his/her/its obligations to ensure that rental station, at all times, has valid credit card information on hand.


The Rental Station warrants to repair or replace any equipment which is or becomes defective under normal use. Rental Station and Medela® Canada Inc. will not be liable for incidental, consequential or any other damages resulting from defective equipment; their liability is limited to repair or replacement of the equipment. This warranty is given in lieu of all other warranties expressed or implied.

Authorized Rental Station:

Baby Experts, Inc.

904 Breckenridge Court,

Edmonton, AB T5T 6J9

(587) 402-1229

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Welcome to Baby Experts

Breast Pump Specialists & Lactation Consultants

Support wherever you're at ...

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Trusted pumps for easier feeding and recovery.

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Helping parents feel confident from the start.

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Essentials for feeding, recovery, and baby care.

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Our Story 

Heather and Jennifer founded Baby Experts in 2020, inspired by their shared experience as NICU nurses and their passion for supporting families during one of life’s most important transitions. After years of caring for newborns and guiding parents through both joyful and challenging moments, they recognized a need for accessible, compassionate support beyond the hospital setting. Combining their clinical expertise with a deep understanding of the emotional journey of new parenthood, they created a company dedicated to empowering and educating parents with confidence, care, and trusted guidance from the very beginning.

Heather and Jennifer founded Baby Experts in 2020, inspired by their shared experience as NICU nurses and their passion for supporting families during one of life’s most important transitions.

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After years of caring for newborns and guiding parents through both joyful and challenging moments, they recognized a need for accessible, compassionate support beyond the hospital setting.

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Insurance May Cover Your Breast Pump

Many insurance plans include breast pump coverage. We can help you check your eligibility.

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